COVID-19 UPDATE

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Hillside Centre is dedicated to providing a safe and welcoming space for all our visitors. As the COVID-19 situation evolves, we continue to follow the best available expertise and recommendations from provincial and Canadian health authorities.

Shopping Centre entrances are closed with the exception of the Food Court Main Entrance located off Hillside Avenue.

Dine-in seating in the food court is not available to customers. Take-out or online deliveries only. Please call the food vendor directly to ensure they are open.

(Last Update March 24, 2020)

We have taken additional precautionary measures to enhance our high standards of cleanliness.

We have installed hand sanitizing stations at all our entrances.

We have postponed all in-centre promotional activities.

To protect yourself and others, we ask that anyone who is feeling unwell to please refrain from visiting us. We appreciate your understanding and look forward to your return visit!

For further information from BentallGreenOak click the documents below.

Pandemic Customer Memo

COVID-19 Message to Customers

As a precautionary measure due to the COVID-19 situation, Hillside Centre retailers have the option to reduce hours and/or close for an undetermined period.

The Guest Services desk is closed however Guest Services is still available by phone 250-595-7154, email hsinquiries@bentallgreenoak.com or through our website Chatbot at hillsidecentre.com. Please note that strollers and wheelchairs are not available.

For further information or updates please call 250-595-7154 or visit hillsidecentre.com. Additional updates will be posted on Facebook, Instagram and Twitter.

 

A series of preventative measures have been implemented at the shopping centre including:

Additional precautionary measures to enhance our high standard of cleaning including increasing the frequency of housekeeping practices in the common areas of the shopping centre. All cleaning products follow the recommendations for cleaning COVID-19 in the workplace.

Dine-in seating in the food court is not available to customers. Take-out or online deliveries only. Please call the food vendor directly to ensure they are open. (Last Update March 20, 2020)

Hand sanitizer dispensers are located at all entrances.

Handwashing signage is located at all entrances.

All promotional activity has been postponed.

‘Social-distancing’ measures have been implemented in the food court with some tables deemed not functional.

Encouraging anyone who feels unwell to please refrain from visiting the shopping centre.

Closely monitoring the directives from the provincial and federal health authorities.

Hillside Centre retailers are currently operating on reduced hours or are closed indefinitely. Shopping Centre entrances are closed with the exception of the Food Court Main Entrance located off Hillside Avenue. Shoppers Drug Mart, Canadian Tire and Thrifty Foods are essential services and remain open to serve customers. The situation is fluid and therefore if you are coming to the shopping centre please contact directly the retailer you plan to visit to ensure they are open. Hillside Centre will continue to monitor the situation and is prepared to follow specific directions from public health authorities.

The shopping centre retailers have the option to reduce their hours of operation.

Reduced hours will remain in place for two weeks, at which point we will re-evaluate the situation.

Access hours to the property will remain unchanged as we understand there are some essential services where retailers must operate as per usual hours of business, and we will continue to support them.

Some retailers may decide to close their store for an undetermined period. PLEASE call the retailer you are planning to visit to ensure their hours of operation.

We are asking anyone who is feeling unwell to please refrain from visiting the shopping centre.

We ask that you educate yourself with respect to the public health authority standards around COVID-19 including practicing self-distancing, and if necessary, self-quarantine.

For further information visit THE GOVERNMENT OF CANADA website.

 

The Guest Services desk is closed however Guest Services is still available by phone 250-595-7154, email hsinquiries@bentallgreenoak.com or through our Chatbot located on our website hillsidecentre.com.

We will do our very best to assist with all inquiries.