You’ll find these great services located at the Guest Services

(Located near SportChek/Shoppers Drug Mart)

  • Strollers, Wheelchairs and Walkers are offered complimentary to our Customers. They are available for pick-up from the Guest Services desk.
  • Gift Bags are available at Guest Services – Complimentary with Hillside purchase (max. 3 per person).  (Please note: Gift Bags are unavailable during the month of December to accommodate the Mustard Seed Gift Wrapping Campaign.)
  • Reusable Shopping Bags are available while quantities last with a purchase from any Hillside retailer (One per person).
  • Hillside Gift Cards are available in denominations from $5 to $500. Get yours at Guest Services. Cash, Debit, VISA and Mastercard accepted. Click here for more info.
  • Lost and Found – Every effort is made to assist the customer with a lost or found situation. Items that have not been collected after 30 days are donated to the Salvation Army. If you have lost or found an item, please speak to a Guest Services representative or call 250-595-7154.
  • Infant Supplies are available at Guest Services – includes wet wipes and diapers.
  • WIN (Women in Need) Clothing Bags are now available at Hillside Centre 365 days a year.  Pick up a complimentary bag at Guest Services and fill it with your gently worn clothing or fashion accessories. At your convenience, return the WIN bag to Hillside Guest Services.
  • Cell Phone Charging Station available at Guest Services.
  • General/Tourist Inquiries can be made at Guest Services.
  • Courtesy Phone available at Guest Services.
  • Interac Machines are located at CIBC and Scotiabank.
  • Free Wi-Fi throughout the shopping centre.

Dogs are welcome in the shopping centre! Expectations include: your dog must be on a leash at all times, no barking, never left unattended and in the event of an accident please clean up.

Note: Dogs are not permitted in the food court – Registered Services Dogs only. Some stores welcome dogs, others don’t. Make sure to check with each store before entering.

For a complete list of expectations please visit Guest Services.

All Hillside property is smoke free. This includes e-cigarettes and marijuana. Thank you for not smoking.